Power outages in Alpharetta: who to call and outage maps

Last checked 2026-10-03. Numbers and links come from each utility’s own website, linked below.

The city of Alpharetta does not sell electricity. Power in Alpharetta comes from an investor-owned utility, Georgia Power, or from Sawnee EMC, a member-owned electric cooperative whose service area includes part of Fulton County. The company that serves your home is the one named on your power bill. Report outages to that company, not to the city.

Who to call

• Georgia Power outage: 888-891-0938, or text OUT to 42797
• Sawnee EMC outage: 770-887-2363, or text OUT to 855-938-3412
• Downed power line: stay away and call 911, then your utility
• Gas leak or gas smell: leave the area, then call Atlanta Gas Light, 877-427-4321
• Water main break (north Fulton): Fulton County water emergencies, 770-640-3040
• Traffic signal out: Alpharetta Public Works, which maintains the city’s signals, 678-297-6200

Outage maps

Sources: Georgia Power’s storm and outage FAQ and outages page; Sawnee EMC’s report an outage page.

Check the map for your area before you call, then report the outage by phone or text if your address is not shown.

Georgia Power

Georgia Power’s equipment runs through Alpharetta. In 2026 a Georgia Power substation was part of a data center expansion case on North Point Parkway that went before the city’s planning boards.

• Report an outage: call 888-891-0938 or text OUT to 42797.
• Downed lines: Georgia Power’s outages page says to call 1-888-891-0938 or 911.
• Map: Georgia Power outage map.

Sawnee EMC

Sawnee EMC is a member-owned cooperative serving parts of seven counties, including Fulton. Its facts page counted 59,323 Fulton County meters as of Aug. 31, 2026. Its service area runs north from the Chattahoochee River at Georgia 400, the co-op says.

• Report an outage: call 770-887-2363 or text OUT to 855-938-3412.
• Map: Sawnee EMC outage map.

Downed lines

Stay away from a downed line. Georgia Power’s outages page says to report one by calling 1-888-891-0938 or 911. Sawnee EMC members report through the co-op’s outage line, 770-887-2363.

Water, sewer and gas

The city does not run water or sewer service either. Fulton County does, according to the city’s services page.

Sources: Fulton County water emergency repairs and Atlanta Gas Light emergency information.

Storms and trees

If a storm brings a tree down on a power line, report it as an outage to your utility. Alpharetta Public Works maintains the city’s rights of way, 678-297-6200. For trees on private property, the city explains what needs a permit on its emergency storm tree removal page.

For weather warnings, the National Weather Service office in Peachtree City covers Alpharetta. Its forecast for Alpharetta carries any active watch or warning.

In a widespread outage

When storms knock out power across the area, road hazards such as blocked roads or dark intersections go to the Alpharetta Department of Public Safety’s main line, 678-297-6300, or 911 in an emergency. The Atlanta-Fulton County Emergency Management Agency posts preparedness guidance, including what to keep at home, on its Plan and Prepare page.

What this means for you

• Find your utility’s name on your bill now and save its outage number in your phone.
• Check the outage map before calling; both utilities also take outage reports by text.
• Downed line: 911 first, utility second.
• Water and gas emergencies go to Fulton County and Atlanta Gas Light, not the city.

Related: who to call at City Hall and road construction and closures.